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Offline snowball

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database restore
« on: April 30, 2016, 06:11:13 PM »
Hi All

A database restore was done today at 6pm.  all data (posts or messages) made after 7am today was unfortunately lost.  I sincerely apologized about the inconvenience.


best,



snowball
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Offline KeyDate1/2ozPandas

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Re: database restore
« Reply #1 on: April 30, 2016, 06:44:18 PM »
Sorry Snowball.  I posted a chart and somehow locked up the forum.   
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Offline Pandora

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Re: database restore
« Reply #2 on: April 30, 2016, 06:49:57 PM »
Aah! My most enchanting chat with a very beautiful member got wiped out  ;)
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Offline KeepOnTrying!

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Re: database restore
« Reply #3 on: April 30, 2016, 06:51:13 PM »
Quote from: Pandora on April 30, 2016, 06:49:57 PM
Aah! My most enchanting chat with a very beautiful member got wiped out  ;)

I got a screen shot of your posts. I shall upload it now!

BTW I am not beautiful!
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Offline KeyDate1/2ozPandas

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Re: database restore
« Reply #4 on: April 30, 2016, 07:09:19 PM »
As suspected the mistake was the dimensions of the chart I saved was too large to fit within the database record size for attachment.  If you copy a picture in excel, paste it into word, then save the picture as a png, with dimensions less than 1500x1500, my initial save was 5500x6000.
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Offline KeepOnTrying!

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Re: database restore
« Reply #5 on: April 30, 2016, 07:44:34 PM »
This is a screenshot of part of a thread that was started by Birdman earlier today before database restore and deletion of posts. I didn't capture the initial part of the thread but Mazinger7000 quoted Birdman. The only other thing missing was a post by Snowball informing us that he was working on the database!

I assume the change of forum handle still holds?!
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Offline snowball

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Re: database restore
« Reply #6 on: April 30, 2016, 07:47:22 PM »
SemiKeyDate1/2ozPanda, no problem.   :001_smile:

The same issue happened on 4/15/2014, two years ago.   The forum team and the tech support together spent 2 days to figure out that it was the dimension causing the blank post.  However, the issue has already been there because we didn't figure out how to get it fixed.   N2    


snowball


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Offline snowball

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Re: database restore
« Reply #7 on: April 30, 2016, 08:01:46 PM »
http://china-mint.info/forum/index.php?topic=9308.msg59918#msg59918

Found this one.  sandac tested image dimension when the issue occurred 2 years ago. 


enjoy the weekend!


snowball
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Offline Pandora

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Re: database restore
« Reply #8 on: April 30, 2016, 08:06:14 PM »
Quote from: KeepOnTrying! on April 30, 2016, 06:51:13 PM
I got a screen shot of your posts. I shall upload it now!

BTW I am not beautiful!

You have beautiful heart. Thank you for uploading screen shots of affected posts  :thumbup:
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